Frequently Ask Questions

Q: What is your standard turnaround time?

Before the printing begins, the specification sheets are sent for approval. Once approved, our standard turnaround time is 15 to 20 business days. Rush Turnaround would be 10 to 12 Business Days, 20% rush charges will be applicable.

Q: Is there any way I can get fastest shipping?

Customer pay additional fee in order to avail fastest shipping that is within 6 to 8 business days.

Q: Can I print custom/my own artwork?

We offer a diversified range of printing therefore we do entertain customer with customized artwork.

Q: How do I make sure what would be finish product look alike?

We let the customer have a look at the proof before the final product is processed. This allows customer to notify amendments timely. However for bulk orders we choose to send a sample to customers with an additional fee to ensure the product is designed according to what the customer demands.

Q: Can I get wholesale prices?

Wholesaler can avail unique programs that will allow them to benefit from distinct discounts. 

Q: Do you ship outside of USA?

The shipment within USA is free of cost. However additional fee is charged from customers in UK, Australia, Canada and USA. 

Q: Which payment methods you accept?

We are currently accepting Visa, Master, Amex, Discover, Check, Or PayPal.

Q: What form does the boxes shipped?

All Boxes are shipped pre-assembled. 

Q: Which printing method you use?

We have inbuilt highly advanced printing that is operated by highly skilled Labor force. 

Q: What file type you require for printing?

The format entailed is PSD, PDF and AI format with a minimum of 300dpi file for printing.

Q: How do i order Custom Boxes?

Our customers are easily accessible to the best-customized services our staff offers. A range of highly skilled interior designers will be available to provide adequate guidance to our customers to reach a final product that fulfills all requirements that will let your product stand out. The custom designs we exhibit is free of cost. We look forward to present the best quality product at the most desired rate.

Q: How should I process the order?

The processing of your order prevails as follows:

  1. Place an order
  2. Detailed Artwork exhibited 
  3. Approval of Digital proof 
  4. Once the customer confirms payment, the processing of the order begins.